There are three sections in the header:

• To the left there is the site title.
• A question mark in the center indicates that helpful information is available. Click on this to understand how to interact with the page.
• When clicked, the translation symbol on the right will bring up a page that provides links for various languages. Each link takes you to a web site that shows you how to use your web browser to translate the application site pages into another language.

This site is designed to automatically take you to the next step in the application process. The "What’s This" banner provides a brief explanation of the purpose of the page you are viewing.

If you attempt to submit a form that contains errors, you will be returned to that page and the error banner will indicate what needs correcting or additional input. When filling out the Smart Card application, the fields containing errors will also be highlighted in this color.

Although this site is designed to automatically take you to the next step in the application process, the “Need To Do Something Else” option appears in a gray bar above the Operations Panel (described next). Here you can view a drop-down menu of options available to you at this step. Options might include any (but not all) of the following:

• Edit Your Account
• View Your Smart Card
• Work on Your Saved Application
• Renew Your Smart Card
• Prepare Cards For Others
• Contact Us
• Quit

To dismiss the drop-down options, click on the gray bar again.

In the center of the page below the banners, the Operations Panel appears in a white background. This is where all your work occurs relevant to your task. Prompts appear to gather your input. If information is required, an asterisk (*) will precede the prompt. Sometimes there will be a hint below the input area providing additional information about what is required. Error messages specific to the field will also appear below the input area.

The footer is available at the bottom of every page:

• To the left is the Donate button. Donations for processing Smart Cards are greatly appreciated. Click on the Donate button to be taken to PayPal
• To the right there are five information links. Click on them to view a pop-up containing the relevant information for each topic.