If you are renewing an existing Smart Card, the form will be populated with the information on file.
Fill in the required fields (indicated by an * before the prompt) on pages 1 through 3, as well as the non-required fields with any information you have. On page 4, upload the photo (see below for more information). On page 5, use the Comment input area to provide any additional information that could help in processing the application.
On renewal applications, update fields that contain old information.
To enter or change date fields, click on the field to reveal a calendar. Choose the year and month first and then click on the day to record the date and dismiss the calendar.
Your work is automatically saved as you move from one page to another.
If you exit the application without saving, you will lose only the changes made to the last page you worked on.
You can discard any changes on the current page by clicking on the "Undo changes on this page" button before clicking on one of the "Save" buttons to move to a different page.
You can return to the application at any time to complete it.
If you do not complete your application you will receive a reminder to do so in a day or two.
On the Upload Photo page (page 4), click on the "Select Photo" button to select a photo and then the photo you selected to upload should appear on the page. If it does not, click on the "Select Photo" button to try to upload it again.
If the photo does not follow the guidelines shown on the page, you will be required to submit another one. This will result in a delay in the processing your application. The guidelines are also available by clicking on the Photo Requirements link in the footer of every non-help page or on the Photo Requirements button at the top of a help page.
When you have completed the application without errors and are on the last page (page 6), a green button labeled "Review and Submit Application" will appear. Click it to go to the Application Review page. When you are on the Application Review page:
Review the information carefully to make sure it is correct.
If you need to edit any information, click the "I Need To Make Changes" button.
If the information is correct, click on the "Submit the Application Now" button to submit the application.