Frequently Asked Questions

(click on the question to reveal the answer)

Whether you order a physical card or not a digital card will be generated for you. The digital card can be displayed on a smart phone or tablet. When you go to the application web site (apply.smartcardadmin.org) you will be able to download an app. The first time you open it the app will prompt you for your credentials. Once you've provided them you will be able to display your smart card.
The Smart Card is a permanent event credential for people who have learned the techniques of Knowledge from Prem Rawat (also known as Maharaji). It displays the cardholder's name, photo, and unique Smart Card number printed over an attractive background design. The Smart Card makes it easier to register for and attend some events where Prem Rawat speaks.
There are some events where a Smart Card is required. We recommend that you apply for a card soon, so that you will be able to attend those events. For most events the Smart Card is not a requirement at the present time. However, it can also facilitate your registration and entry to those events.
There is no expiration date for the physical Smart Card. If you want a digital card, however, it must be renewed every 5 years. If you are switching from a physical to a digital card you must re-apply if your physical card is more than five years old.
No. The Smart Card provides verification that a person has learned the techniques of Knowledge as taught by Prem Rawat (also known as Maharaji). Anyone who is eligible may apply. We recommend that people apply as soon as possible after the Knowledge Session.

You can apply online on this web site.

As a reminder, you are able to attend any event where a SC is required as long as you have your SC number, SC name and a photo id. Your SC name and number was provided to you via email when your application is verified. If you've lost that email come to this web site, click the button labeled 'View My Smart Card' and your digital smart card wil be displayed which has your credentials on it.

To activate the ability to prepare applications for others, click on the 'CLICK HERE TO DO SOMETHING ELSE' bar at the top of the box and select 'Edit Your Account'. Then check the box 'Check here if you will be preparing applications for people other than yourself' and save your changes. When you subsequently click on the bar at the top of the box you will see a new option: 'Prepare Cards for Others'. Clicking on it will present a page where you can prepare cards for others.

To create an application for another person, click on the 'Prepare an Application for Someone Else' button. Additional sections allow you to track the status of submitted applications, work on saved applications and create renewal applications for those you've previously prepared an application for. If you no longer need to prepare applications for others, simply uncheck the box in your account to hide this section.

WARNING: Never apply for someone else by creating an application for yourself and modifying it with their information. If you do, your personal information may be overwritten with theirs. This will result in your smart card number, name and photo being erased from our records. Event registrations that require entry of your Smart Card name and number will fail and it will be very difficult to verify you using your Smart Card when you enter the event.

The residents of most countries can apply using this website. However, applications from the following countries cannot be processed on this website: INDIA, SRI LANKA, NEPAL, CHINA, and CUBA. If you are a resident of India, Sri Lanka or Nepal, please click on the banner at the top of this page ('If you live in INDIA, NEPAL or SRI LANKA ...') and follow the instructions to apply for an Indian Smart Card. If you are a resident of China or Cuba, please email info@smartcardoffice.org.
  1. If you have a digital photo taken with your phone:
    • To upload the photo directly from your phone: open the application website on your phone and upload the picture into your smart card application from the phone’s photo gallery.
    • To complete your application on a computer: email the photo from the phone to your own email account, download the photo onto your computer desktop, open the application website on your computer and upload the picture into your smart card application.
  2. If you have a 'hard copy' photo:
    • If you have a scanner: scan the photo into your computer, open the application website on your computer and upload the picture into your smart card application.
    • If you don't have a scanner: take it to a shop that can make a digital image for you (in jpg format), transfer the digital image to your computer, open the application website on your computer and upload the picture into your smart card application.
Once you have submitted your application you will automatically be redirected to the application status page which will show you where you are in the application process.
There are two types of smart cards: one that you carry in your wallet or purse (physical card) and one that is stored on your smart phone (digital card). Physical smart cards are much harder, take much longer and are much more expensive to produce. Under ideal conditions you will receive your physical Smartcard in 6-8 weeks, but this can vary widely due to external factors such as customs as well as the reliability and efficiency of each country's postal network. Unfortunately, this can result in much longer delays. A digital card, however, is available immediately after your application has been verified and your photo has been processed.
When you click on the donate button, the donation page appears in a new window or tab, depending on your browser settings. Once you compete or cancel your donation, a new page will appear in that window or tab. Simply close the window or tab (as per the instructions on the page) and return to the window or tab that you were working in before you clicked the donate button. Whatever you were working on will still be there, unaffected by your detour to the donations page.
We use Google Translate to translate the site. On the right side of the header is a dropdown that says 'Select Language'. Simply click on the down arrow to reveal a list of languages. Select your language from the list and all pages will be translated to that language. A translation bar will appear at the top of the page. Clicking 'Show original' will return the site to English. Once returned to English you can click 'Translate' to return to the chosen language.
At various times you will receive notifications from the web site. Unfortunately we cannot translate these for you automatically. You can, however, translate them yourself. Go to https://translate.google.com. There are two boxes. Make sure the language selected for the box on the left is English. Click the down arrow above the box on the right to select the language you wish to translate to. Copy and paste the text of the notification into the left box. Your translation will appear in the right box.
Sorry, but due to storage limitations in the Smart Card database we can only accommodate English alphabet characters.